Communication |
Date/Comment |
5. Communicates effectively and appropriately - Verbal/non-verbal 0, 1, 2, 3, or 4 (rate the student’s performance only when you have enough evidence to make a judgement). |
Greets others appropriately |
√ |
Questions effectively to gain appropriate information |
√ |
Listens carefully and is sensitive to patient/client and carer views |
√ |
Respects cultural and personal differences of others |
√ |
Gives appropriate, positive reinforcement |
√ |
Provides clear instructions |
N/A |
Uses suitable language & avoids jargon |
√ |
Demonstrates an appropriate range of communication styles (eg patients/clients, carers, care team) |
√ |
Recognises barriers to optimal communication |
√ |
Uses a range of communication strategies to optimize patient/client rapport and understanding (eg hearing impairment, non-English speaking, cognitive impairment, consideration of non-verbal communication) |
N/A |
Appropriately uses accredited interpreters |
N/A |
Maintains effective communication with clinical educators |
N/A |
Actively explains to patients/clients and carers their role in care, decision-making and preventing adverse events |
√ |
Actively encourages patients/clients to provide complete information without embarrassment or hesitation |
√ |
Communication with patient/client is conducted in a manner and environment that demonstrates consideration of confidentiality, privacy and patient’s/client’s sensitivities |
√ |
Negotiates appropriately with other health professionals |
N/A |